Stellar Project Management
Navid and Omid, the “Makeover Brothers”, get involved with projects to ensure smooth delivery. Our designers make sure the final product is the project vision. We are the only professional landscape company and outdoor construction service company who uses centralized Project Management which results in smoother progress and a hierarchy of management. Managers focus on one main project at a time, we handle all logistics, design, materials, scheduling and sequence of installation.
- We communicate well with our employees because of the length of time they have been with us, they know all of our procedures and standards.
- We are equipped with the right tools.
- We don’t rush jobs and we do what it takes to provide to you Outdoor Makeover’s approved quality. We believe in doing it once and doing it right.
- We uphold our agreements and contracts.
- We handle small changes most of the time at no cost.
- We care about your property. If we notice something small another company has not done correctly we can often just take care of it for you.
- We meet timelines and deadlines with no problem. We finish on time, every time.
- We don’t linger on projects. We finish at least three times faster than other companies
- From deliveries to obstacles such as weather to problems such as a cut cable, we handle all logistics so you do not have to. We keep you apprised of the situation, the plan and the resolution of anything that arises.
- We stay within budget 99% of the time.
- No one in our company is paid on commission, we don’t pressure you to purchase more expensive items, upgrades or other add-ons in an attempt to drive up the price.
- If we make a mistake, we admit it and fix it, asap
- We give you as much support as you need – before, during and after the project. Expect a phone call during the project and after completion. We can also communicate via text or email at your request.
- One thing that stands out about Outdoor Makeover? We care about details.
- You’ll have the owners’ contact information.
- You’ll have the owners check each job for quality control.
- We do through a walk through with clients to make sure expectations are met and exceeded.