Learn About Our Process

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One plan. One partner. More possibilities outdoors.

Creating a connected outdoor space involves many decisions. We help you move from an idea to a considered design, then coordinate the work that brings it to life.

Begin with our Client Concierge. We will discuss your goals, property and scope, then recommend the right makeover consultation. Our Investment Guide and Buyer’s Guide can help you prepare.

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Video transcript: our four-step process

Source: Your Luxury Outdoor Makeover, Made Simple, published October 17, 2024. The captions below reproduce the source video’s wording and may contain transcription errors. Consult our Client Concierge for current service and consultation details.

Read the video captions with timestamps

0 seconds [Music]

0 seconds welcome to outdoor makeover and Living Spaces our four-step process will ensure a wonderful experience for any

9 seconds homeowner step one consult our client concierge books a convenient consultation for you and the proper

16 seconds designer based on your objectives and desires this meeting takes about an hour or two and Dives deep into all sorts of

24 seconds possibilities so your yard matches your lifestyle step two design our designer will then come up with Concepts and

32 seconds estimates for your project whether you want a handdrawn sketch of the design or the ability to walk through it with VR

39 seconds goggles we have you covered as you’ll see we use cuttingedge VR technology to step into this stunning property

47 seconds allowing homeowners to experience their new space in stunning 3D detail before the first shovel hits the

56 seconds ground step three build once you have approved of the design the project will go to our project manager’s

1 minute, 5 seconds office the pmo will ensure you are assigned the right superintendent and Foreman to carry your vision across the Finish Line we will ensure the job is

1 minute, 15 seconds flawlessly executed step four

1 minute, 23 seconds satisfy our goal is to make this process as TurnKey as

1 minute, 26 seconds [Music]

1 minute, 28 seconds possible from functional and beautiful designs to seamless installation we want this journey to be exciting and stressfree for our

1 minute, 36 seconds clients during your final walkr we will train you on all of the systems we have installed and offer you a 1-year

1 minute, 43 seconds warranty let’s get you booked today

1 minute, 47 seconds [Music]

Our Process

Planning a connected outdoor space starts with choosing the right team and understanding the full scope. Read our guide to design-build teams, landscapers and pool builders and our outdoor living investment guide before your consultation.

Two adults talk beside a timber deck and wooded yard while one holds a tablet.

Consult

Start with our Client Concierge to discuss your goals, property, scope and anticipated investment. We confirm service availability and recommend the appropriate paid consultation: Elevate ($99), Lifestyle ($249) or Legacy ($499).

An overhead backyard rendering shows a putting green, patio areas, planted borders and stepping stones beside the house.

Design

Elevate includes a preliminary sketch and project estimate. Lifestyle and Legacy include a 2D digital design, with one and three included revisions respectively. An optional 3D design add-on is available with Lifestyle and Legacy for an additional $500; it is not available with Elevate. Your designer confirms the scope, deliverables and timing for your property.

Compare our consultation and design options.

A long stone-clad outdoor kitchen beneath a timber frame has a countertop, grill and warm lighting beside a brick house and lawn.

Build

After you approve the design and written construction proposal, our project team coordinates the work, materials and relevant specialists. We explain project-specific timing, keep you informed and document approved scope changes as your outdoor space takes shape.

Three smiling adults pose together beside a home, with an outdoor kitchen and garden behind them.

Satisfy

At the final walkthrough, we explain the installed features and care instructions and review the applicable written warranty terms. Your project team remains your contact for follow-up questions, so you can enjoy the completed space with confidence.