Outdoor Makeover & Living Spaces is committed to providing the utmost quality work accompanied by superior customer service, and we only hire the best people in the industry. Our company foundation is built on our reputation of hard work and dedication to our clients. We strive to uphold these values every day and throughout every single project.
How We Define Customer Service:
The interactions between the Outdoor Makeover & Living Spaces team and the client yield a joyful and pleasant experience, instilling confidence and trust. We believe customer service includes, but is not limited to, delivering superior quality, clear and constant communication, excellent project management, and rapid project turnaround. We promise to respect your budget, your property, and your preferences. Furthermore, we promise to bring the expertise, knowledge, and experience we have gained since our company was established in 2001. Our commitment to continuing education ensures we understand trends and industry direction, and we guarantee your satisfaction. The Outdoor Makeover experience is what sets us apart.
The Client’s Role In Receiving The Outdoor Makeover Experience:
We ask that our clients be available for feedback and necessary communication. We work efficiently and have a large team in place to complete your job and ask our clients to participate in the process. We do frequent walk-throughs, so being available at the scheduled time is important. The client’s presence is often mandatory for dealing with unexpected events or instances where we need to improvise. Communication is key!